Information and Communications Technology User Support Technicians: Jobs in Demand in Europe (2025)
Information and Communications Technology User Support Technicians is an official occupation group (ISCO-08 code 3512) used by the International Labour Organization and Eurostat.
- Communications assistant (ICT)
- Computer database assistant
- Computer help desk operator
- Computer programming assistant
- Computer systems analysis assistant
Latest information and communications technology user support technicians job ads
Real vacancies from the official public employment services, updated daily. Job titles are translated into English automatically; the full ad opens on the official site in German or Swedish (your browser's translate button turns it into English).
Germany
6,341 open ads- IT support
German title: IT- Support
PerZukunft Arbeitsvermittlung GmbH & Co. KG · Berlin · Posted 2026-10-15 - IT support
puro Personaldienstleistung GmbH · München · Posted 2026-10-16 - IT support technician
German title: IT-Support
OBF IT-Solutions GmbH · Limburg an der Lahn · Posted 2026-08-17 - IT support
puro Personaldienstleistung GmbH · Düsseldorf · Posted 2026-10-15 - IT support technician
German title: IT-Support
FERCHAU GmbH Vertriebsstützpunkt Bayreuth · Bayreuth · Posted 2026-10-13 - IT support technician
German title: IT-Support
O-P-S Outputmanagement Personalservice GmbH · München · Posted 2026-10-16
Source: Bundesagentur für Arbeit (German Federal Employment Agency). Ads are written by employers; Placeivo does not check them. See all ads in Germany
Sweden
175 open ads- IT-Helpdesk technicians to growing companies in Linköping!
Swedish title: IT-Helpdesk tekniker till växande bolag i Linköping!
Academic Work Sweden AB · Linköping · Posted 2026-10-17 - Technical support consultant to Vattenfall
Swedish title: Teknisk supportkonsult till Vattenfall
Adecco Sweden Aktiebolag · Stockholm · Posted 2026-10-16 - Support Associate Microsoft 365
Swedish title: Supportmedarbetare Microsoft 365
Randstad AB · Stockholm · Posted 2026-10-16 - Product Verification & Test Rig Engineer - the Workshop Suite
Scania CV Aktiebolag · Södertälje · Posted 2026-10-16 - Technical Support | Kristianstad
Swedish title: Teknisk Support | Kristianstad
Jobway AB · Kristianstad · Posted 2026-10-16 - Linux Technician 1st Line Support
Swedish title: Linuxtekniker 1st Line Support
HOSTEK AB · Kungälv · Posted 2026-10-16
Source: Arbetsförmedlingen (Swedish Public Employment Service). Ads are written by employers; Placeivo does not check them. See all ads in Sweden
Where information and communications technology user support technicians are needed in Europe
| Country | EURES 2025 | Average gross pay, all technicians and associate professionals (2022) | 1-bed rent in the capital |
|---|---|---|---|
| Bulgaria | Shortage | €966 a month | Sofia: €650 |
| Denmark | Shortage | €5,731 a month * | Copenhagen: €1,800 |
| Greece | Shortage | €1,682 a month * | Athens: €1,150 |
| Netherlands | Shortage | €3,769 a month | Not yet verified |
| Romania | Shortage | €1,292 a month * | Not yet verified |
| Slovakia | Shortage | €1,562 a month | Bratislava: €910 |
| Austria | Surplus | €3,816 a month * | Vienna: €1,250 |
| Finland | Surplus | €3,684 a month * | Helsinki: €1,150 |
| Latvia | Surplus | €1,618 a month | Riga: €870 |
| Portugal | Surplus | €1,723 a month * | Lisbon: €1,400 |
| Slovenia | Surplus | €2,149 a month | Ljubljana: €950 |
Pay: Eurostat Structure of Earnings Survey 2022, mean gross monthly earnings of all technicians and associate professionals in each country, in euros. This is the average for the whole occupation group, not for information and communications technology user support technicians alone, and before tax. * Firms with 10 or more employees only. Rent: Eurostat, good-quality 1-bedroom flat in the capital, 2025.
What information and communications technology user support technicians do
Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.
Typical tasks
- Answering user inquiries regarding software or hardware operation to resolve problems
- Entering commands and observing system functioning to verify correct operations and detect errors
- Installing and performing minor repairs to hardware, software or peripheral equipment, following design or installation specifications
- Overseeing the daily performance of communications and computer systems
- Setting up equipment for employee use and performing or ensuring proper installation of cables, operating systems or appropriate software
- Maintaining records of daily data communication transactions, problems and remedial actions taken, or installation activities
- Emulating or reproducing technical problems encountered by users
- Consulting user guides, technical manuals and other documents to research and implement solutions
- Assisting applications programmers, systems developers and other ICT professionals to develop and test ICT products and services
Finding information and communications technology user support technicians jobs in Europe
- EURES is the official job portal of the EU public employment services. The search above looks for "Computer database assistant".
- Some jobs are regulated professions: before you can work, your qualification may need to be recognised in the new country.
- If you are not an EU/EEA citizen you will usually need a work permit or a visa such as the EU Blue Card. Check the rules of the country's immigration authority.
Cost of living where the jobs are
Take-home pay needed to rent a good 1-bedroom flat in the capitals of countries reporting a shortage:
About this data
- Shortage and surplus: European Labour Authority, EURES Report on labour shortages and surpluses 2025, annex table 21 (published 2026). Each country's public employment service reports which occupations it finds hard to fill or in oversupply. Countries not listed did not report this occupation as either.
- Definition, tasks and job titles: International Labour Organization, ISCO-08 structure and definitions.
- Pay: Eurostat, Structure of Earnings Survey 2022 (earn_ses22_48), by occupation group.
- Job ads: Bundesagentur für Arbeit (Germany) and Arbetsförmedlingen (Sweden), refreshed about once a day.