Inquiry Clerks: Jobs in Demand in Europe (2025)
Inquiry Clerks is an official occupation group (ISCO-08 code 4225) used by the International Labour Organization and Eurostat.
- Counter enquiries clerk
- Information clerk
Latest inquiry clerks job ads
Real vacancies from the official public employment services, updated daily. Job titles are translated into English automatically; the full ad opens on the official site in German or Swedish (your browser's translate button turns it into English).
Germany
11,651 open ads- Customer Service
German title: Sachbearbeiter Kundenservice
second Personalmanagement GmbH · Schwäbisch Hall · Posted 2026-10-18 - Customer service agent
German title: Kundenservice
Stadtsparkasse Augsburg Hauptstelle · Augsburg, Bayern · Posted 2026-05-13 - Employee Customer service agent
German title: Mitarbeiter Kundenservice
ALL IN GROUP GmbH · Berlin · Posted 2026-09-23 - Team Leader – Customer Service
German title: Teamleitung Kundenservice
Fritz Berger GmbH · Neumarkt in der Oberpfalz · Posted 2026-10-17 - Employee in the customer service agent
German title: Mitarbeiter im Kundenservice
ARWA Personaldienstleistungen GmbH · Jena · Posted 2026-10-16 - Customer service agent
German title: Kundenservice
akut... Kompetente Lösungen GmbH · Bad Saulgau · Posted 2026-10-12
Source: Bundesagentur für Arbeit (German Federal Employment Agency). Ads are written by employers; Placeivo does not check them. See all ads in Germany
Sweden
455 open ads- Appointment booker in pension, tax and insurance - Self-employed, freelance.
Swedish title: Mötesbokare inom pension, skatt och försäkring- Egen företagare, frilans.
Bambini fotografo Stockholm · Posted 2026-10-18 - Customer Support to Responda Group
Swedish title: Customer Support till Responda Group
AxÖ Consulting AB · Stockholm · Posted 2026-10-17 - Seller for Telenor's customer service in Kalmar starting 9 November!
Swedish title: Säljare till Telenors kundservice i Kalmar med start 9 november!
Uniflex AB · Kalmar · Posted 2026-10-17 - Customer services
Swedish title: Kundtjänst
Nöjeskvarteret Malmborgen AB · Malmö · Posted 2026-10-17 - Administrator with an interest in development
Swedish title: Administratör med intresse för utveckling
PCHFB production AB · Torsås · Posted 2026-10-16 - Are you the Swedish Transport Administration's new operational traffic informant?
Swedish title: Är du Trafikverkets nya operativa trafikinformatör?
Trafikverket · Stockholm · Posted 2026-10-16
Source: Arbetsförmedlingen (Swedish Public Employment Service). Ads are written by employers; Placeivo does not check them. See all ads in Sweden
Where inquiry clerks are needed in Europe
| Country | EURES 2025 | Average gross pay, all clerical support workers (2022) | 1-bed rent in the capital |
|---|---|---|---|
| Greece | Shortage | €1,507 a month * | Athens: €1,150 |
| Italy | Shortage | €2,419 a month * | Rome: €1,300 |
| Netherlands | Shortage | €3,126 a month | Not yet verified |
| Romania | Shortage | €981 a month * | Not yet verified |
| Finland | Shortage and surplus | €2,959 a month * | Helsinki: €1,150 |
| Bulgaria | Surplus | €667 a month | Sofia: €650 |
| Lithuania | Surplus | €1,506 a month | Vilnius: €830 |
| Luxembourg | Surplus | €4,385 a month * | Luxembourg: €1,900 |
| Portugal | Surplus | €1,198 a month * | Lisbon: €1,400 |
Pay: Eurostat Structure of Earnings Survey 2022, mean gross monthly earnings of all clerical support workers in each country, in euros. This is the average for the whole occupation group, not for inquiry clerks alone, and before tax. * Firms with 10 or more employees only. Rent: Eurostat, good-quality 1-bedroom flat in the capital, 2025.
What inquiry clerks do
Inquiry clerks respond to personal, written, electronic mail, and telephone inquiries and complaints about the organization’s goods, services and policies, provide information and refer people to other sources. They are employed in locations which put them in direct contact with clients or with the production of the goods and services provided.
Typical tasks
- Answering inquiries about goods services, and policy and providing information about their availability, location, price and related issues
- Responding to inquiries about problems and providing advice, information and assistance
- Recording information about inquiries and complaints
- Referring complex inquiries to team leaders or expert advisers
- Issuing relevant forms, information kits and brochures to interested parties
Finding inquiry clerks jobs in Europe
- EURES is the official job portal of the EU public employment services. The search above looks for "Information clerk".
- Some jobs are regulated professions: before you can work, your qualification may need to be recognised in the new country.
- If you are not an EU/EEA citizen you will usually need a work permit or a visa such as the EU Blue Card. Check the rules of the country's immigration authority.
Cost of living where the jobs are
Take-home pay needed to rent a good 1-bedroom flat in the capitals of countries reporting a shortage:
About this data
- Shortage and surplus: European Labour Authority, EURES Report on labour shortages and surpluses 2025, annex table 21 (published 2026). Each country's public employment service reports which occupations it finds hard to fill or in oversupply. Countries not listed did not report this occupation as either.
- Definition, tasks and job titles: International Labour Organization, ISCO-08 structure and definitions.
- Pay: Eurostat, Structure of Earnings Survey 2022 (earn_ses22_48), by occupation group.
- Job ads: Bundesagentur für Arbeit (Germany) and Arbetsförmedlingen (Sweden), refreshed about once a day.