Contact Centre Information Clerks: Jobs in Demand in Europe (2025)
Contact Centre Information Clerks is an official occupation group (ISCO-08 code 4222) used by the International Labour Organization and Eurostat.
- Customer contact centre information clerk
Latest contact centre information clerks job ads
Real vacancies from the official public employment services, updated daily. Job titles are translated into English automatically; the full ad opens on the official site in German or Swedish (your browser's translate button turns it into English).
Germany
176 open ads- Call centre / Customer service agent
German title: Callcenter / Kundenservice
Battron GmbH · München · Posted 2024-02-15 - Team Leader Customer Service Agent / Call Center
German title: Teamleiter Kundenservice / Callcenter
MyContact GmbH& Co.KG · Magdeburg · Posted 2026-09-17 - Team Leader Customer Service
German title: Teamleiter Kundenservice
DIS AG Germany · Löbau · Posted 2026-10-15 - Employee Customer Service – Customer service agent & call centre | Bremen & surroundings
German title: Mitarbeiter Customer Service – Kundenservice & Callcenter | Bremen & Umgebung
NIHS GmbH · Bremen · Posted 2026-10-12 - Team Leader Customer Inbox/ Customer service agent
German title: Teamleiter Kundeneingang / Kundenservice
METRO Deutschland GmbH · Düsseldorf · Posted 2026-10-06 - Team leader Customer service agent center, Hamburg
German title: Teamleitung Kundenservice-Center, Hamburg
IBB Institut für Berufliche Bildung GmbH · Hamburg · Posted 2026-10-15
Source: Bundesagentur für Arbeit (German Federal Employment Agency). Ads are written by employers; Placeivo does not check them. See all ads in Germany
Sweden
441 open ads- Appointment booker in pension, tax and insurance - Self-employed, freelance.
Swedish title: Mötesbokare inom pension, skatt och försäkring- Egen företagare, frilans.
Bambini fotografo Stockholm · Posted 2026-10-18 - Customer Support to Responda Group
Swedish title: Customer Support till Responda Group
AxÖ Consulting AB · Stockholm · Posted 2026-10-17 - Seller for Telenor's customer service in Kalmar starting 9 November!
Swedish title: Säljare till Telenors kundservice i Kalmar med start 9 november!
Uniflex AB · Kalmar · Posted 2026-10-17 - Customer services
Swedish title: Kundtjänst
Nöjeskvarteret Malmborgen AB · Malmö · Posted 2026-10-17 - Administrator with an interest in development
Swedish title: Administratör med intresse för utveckling
PCHFB production AB · Torsås · Posted 2026-10-16 - Danish-speaking customer service representative in Gothenburg
Swedish title: Dansktalande kundtjänstmedarbetare i Göteborg
M.R Partner AB · Göteborg · Posted 2026-10-16
Source: Arbetsförmedlingen (Swedish Public Employment Service). Ads are written by employers; Placeivo does not check them. See all ads in Sweden
Where contact centre information clerks are needed in Europe
| Country | EURES 2025 | Average gross pay, all clerical support workers (2022) | 1-bed rent in the capital |
|---|---|---|---|
| Czechia | Shortage | €1,301 a month | Prague: €1,250 |
| Greece | Shortage | €1,507 a month * | Athens: €1,150 |
| Italy | Shortage | €2,419 a month * | Rome: €1,300 |
| Netherlands | Shortage | €3,126 a month | Not yet verified |
| Belgium | Shortage and surplus | €3,683 a month * | Brussels: €1,150 |
| Austria | Surplus | €3,108 a month * | Vienna: €1,250 |
| Bulgaria | Surplus | €667 a month | Sofia: €650 |
| Estonia | Surplus | €1,502 a month | Tallinn: €720 |
| Finland | Surplus | €2,959 a month * | Helsinki: €1,150 |
| Latvia | Surplus | €1,275 a month | Riga: €870 |
Pay: Eurostat Structure of Earnings Survey 2022, mean gross monthly earnings of all clerical support workers in each country, in euros. This is the average for the whole occupation group, not for contact centre information clerks alone, and before tax. * Firms with 10 or more employees only. Rent: Eurostat, good-quality 1-bedroom flat in the capital, 2025.
What contact centre information clerks do
Contact centre information clerks provide advice and information to clients, respond to queries regarding a company’s or an organization’s goods, services or policies, and process financial transactions using the telephone or electronic communications media, such as email. They are located in premises that may be remote from clients or other operations of the organizations or companies about whom information is provided.
Typical tasks
- Dealing with incoming calls and messages from clients, whether to answer queries, handle calls for service or sort out complaints
- Identifying requirements and entering events into a computer system
- Dispatching tasks to other units, when relevant
- Invoicing or handling payments, where necessary
- Sending letters, information sheets and other documents to clients
- Advising clients of additional products or services
Finding contact centre information clerks jobs in Europe
- EURES is the official job portal of the EU public employment services. The search above looks for "Customer contact centre information clerk".
- Some jobs are regulated professions: before you can work, your qualification may need to be recognised in the new country.
- If you are not an EU/EEA citizen you will usually need a work permit or a visa such as the EU Blue Card. Check the rules of the country's immigration authority.
Cost of living where the jobs are
Take-home pay needed to rent a good 1-bedroom flat in the capitals of countries reporting a shortage:
About this data
- Shortage and surplus: European Labour Authority, EURES Report on labour shortages and surpluses 2025, annex table 21 (published 2026). Each country's public employment service reports which occupations it finds hard to fill or in oversupply. Countries not listed did not report this occupation as either.
- Definition, tasks and job titles: International Labour Organization, ISCO-08 structure and definitions.
- Pay: Eurostat, Structure of Earnings Survey 2022 (earn_ses22_48), by occupation group.
- Job ads: Bundesagentur für Arbeit (Germany) and Arbetsförmedlingen (Sweden), refreshed about once a day.